Cookie Policy

Last updated: September 2026

This Cookie Policy explains how Omega Performance Solutions Ltd uses cookies and similar technologies when you visit our website.

It should be read alongside our Privacy Policy, which explains how we collect and use personal information more generally.

Omega Performance Solutions Ltd
Company number: 15305833
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom

Email: hello@omegaperformancesolutions.co.uk

1. What are cookies?

Cookies are small text files that websites place on your computer, phone or other device when you visit them.

They can be used to make websites work, remember preferences, understand how people use a website and support other features.

Similar technologies, including tracking pixels, local storage and other identifiers, may perform comparable functions. References to cookies in this policy include these technologies where appropriate.

2. How we use cookies

We may use cookies and similar technologies to:

  • operate and secure our website
  • remember choices or preferences
  • support forms and course booking functionality
  • process payments
  • understand how visitors use our website
  • improve website performance and usability
  • measure the effectiveness of communications
  • support third-party services that we choose to use

Not every category of cookie described below will necessarily be active at all times.

3. Strictly necessary cookies

Some cookies are necessary for the website and services you request to work correctly.

These may be used for purposes such as:

  • website security
  • maintaining sessions
  • remembering privacy or cookie choices
  • processing forms
  • supporting checkout or payment functionality

These cookies may be placed without consent where they are strictly necessary to provide a service you have requested.

The ICO distinguishes these from optional cookies and similar technologies, which generally require an appropriate consent mechanism.

4. Functional cookies

Functional cookies may allow the website to remember choices you make or provide enhanced features.

These may include preferences relating to how the website is displayed or how certain website features behave.

Where these technologies are not strictly necessary, we will seek consent before using them where required.

5. Analytics and performance cookies

We may use analytics or performance technologies to understand how visitors use our website.

These technologies may help us understand information such as:

  • which pages are visited
  • how visitors move through the website
  • how long visitors spend on particular pages
  • whether visitors encounter technical problems
  • how different parts of the website perform

Where consent is required, these technologies will not be activated until you have made an appropriate choice.

6. Marketing and tracking technologies

We may use technologies that help us understand the effectiveness of marketing or communications.

Where these technologies involve non-essential tracking, they will only be used where we have an appropriate legal basis and, where required, your consent.

We do not intend our cookie choices to prevent you from accessing the essential content of the website simply because you decline optional tracking.

7. MailerLite

Our website and email communications use services provided by MailerLite.

MailerLite may use cookies and similar technologies to operate its services, support forms and website functionality, remember preferences and provide analytics or tracking features where enabled.

MailerLite itself categorises technologies used within its services into areas such as strictly necessary, functional, performance and targeting cookies.

The exact technologies used on the Omega website depend on the MailerLite features we have enabled.

8. Stripe

We use Stripe to process online course payments.

When you use payment or checkout functionality, Stripe may use cookies or similar technologies for purposes including security, fraud prevention and payment processing.

Some of these technologies may be necessary to provide the payment service you have requested.

Stripe operates its own services and privacy practices. More information about how personal information associated with payments is handled is available in our Privacy Policy.

9. Other third-party services

From time to time, we may add or change third-party services used on our website.

These could include services relating to:

  • website analytics
  • customer support
  • embedded media
  • forms
  • payment processing
  • scheduling
  • marketing measurement

Where a new service introduces cookies or similar technologies, we will review our cookie information and consent arrangements as appropriate.

10. Your cookie choices

Where optional cookies or similar technologies require consent, you should be given a way to choose whether to allow them.

You may be able to:

  • accept optional cookies
  • reject optional cookies
  • select individual categories
  • change your choices later

Consent for non-essential cookies should involve a clear positive action rather than simply continuing to browse the website.

11. Changing or withdrawing consent

Where available, you can change your cookie preferences using the cookie settings or consent controls provided on our website.

You can also use your browser settings to delete or block cookies.

Most browsers allow you to:

  • view stored cookies
  • delete cookies
  • block some or all cookies
  • block third-party cookies
  • clear cookies when the browser closes

Blocking strictly necessary cookies may affect whether some website features work correctly. The ICO also provides guidance for individuals on controlling cookies through browser settings.

12. Cookie duration

Some cookies remain only while your browser is open and are deleted when you close it. These are commonly known as session cookies.

Others may remain on your device for a specified period or until you delete them. These are commonly known as persistent cookies.

The duration depends on the purpose of the cookie and the service that provides it.

13. Cookie details

The specific cookies and similar technologies used on this website may change as our website and service providers change.

Where appropriate, our cookie consent tool will provide more detailed information about individual cookies, including their purpose, provider and duration.

We periodically review the technologies used on the website to ensure this information remains appropriate.

14. Changes to this Cookie Policy

We may update this Cookie Policy when our website, technology providers or legal requirements change.

Any updated version will be published on this page and the “Last updated” date will be revised where appropriate.

15. Contact us

If you have questions about our use of cookies or similar technologies, contact:

Omega Performance Solutions Ltd
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom

Email: hello@omegaperformancesolutions.co.uk

Company number: 15305833

One thing we need to return to before launch

Once all website tools are installed, particularly Tidio and any analytics, we should run a final cookie audit and replace Section 13 with an actual cookie table showing:

Cookie | Provider | Purpose | Category | Duration

That will make this much stronger than a generic policy and aligns with the ICO expectation that organisations know what technologies they use and document them.

For now, though, this page can be built.