Last updated: September 2026
Omega Performance Solutions Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, subscribe to communications, download resources or book training with us.
Omega Performance Solutions Ltd is the data controller responsible for the personal information described in this policy.
Omega Performance Solutions Ltd
Company number: 15305833
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Email: hello@omegaperformancesolutions.co.uk
Depending on how you interact with us, we may collect information including:
We only collect information that is relevant to the purpose for which it is being used.
We may collect personal information when you:
We may also receive limited information from service providers that help us operate our website, process payments and communicate with customers.
We may use your personal information to:
We do not sell personal information.
UK data protection law requires us to have a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
Contract
Where processing is necessary to provide a course, service or resource you have requested, or to take steps before entering into a contract with you.
Legal obligation
Where we need to retain or use information to comply with applicable legal, tax, accounting or regulatory requirements.
Legitimate interests
Where processing is reasonably necessary for the operation and improvement of our business, provided those interests are not overridden by your rights and interests. This may include responding to business enquiries, maintaining appropriate records, improving our services and protecting our systems.
Consent
Where you have actively agreed to a particular use of your personal information, including certain forms of direct marketing or optional tracking.
Where we rely on consent, you can withdraw that consent at any time.
When you book a course, we collect the information necessary to administer your booking and provide the training.
Online card payments are processed using Stripe. We do not normally receive or store your full payment card details.
Stripe processes payment and related personal information in accordance with its own privacy practices and may act as a data controller and/or data processor depending on the particular processing activity.
We may retain transaction and booking records where required for accounting, tax, contractual or regulatory purposes.
We use MailerLite to manage email communications, subscriber information, forms and automated email sequences.
Information stored within MailerLite may include your name, email address, information submitted through our forms and information about your interaction with emails.
MailerLite acts as a processor for subscriber information that we provide to or collect through its services. Its services may also use technologies such as cookies, web beacons and unique identifiers where enabled.
Transactional emails relating to a course booking may be sent because they are necessary to administer the service you have purchased.
Marketing emails will be sent only where we have an appropriate lawful basis to do so. You can unsubscribe from marketing communications at any time using the link provided in the email.
Where you enrol on a PMI® certification preparation course, certain personal information may need to be used to administer your learner access and course participation.
This may include information required to arrange access to official PMI licensed learner materials, support course completion and maintain appropriate attendance or participation records.
Where personal information needs to be provided to the Project Management Institute or its authorised systems for these purposes, we will only provide information reasonably necessary to administer the course.
Omega is required to retain appropriate attendance and participation records for PMI Authorized Training Partner activities for a minimum of two calendar years after course completion.
We may share personal information where necessary with trusted organisations that help us operate our business, including:
We require service providers handling personal information on our behalf to use it appropriately and protect it.
We do not share personal information with third parties for them to sell their own products or services to you unless you have separately agreed to this.
Some of the technology providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal mechanism and safeguards are in place as required by UK data protection law.
These may include adequacy regulations or approved contractual safeguards.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, contractual and regulatory requirements.
Retention periods vary depending on the information involved.
For example:
We may retain limited information where necessary to record that you have unsubscribed or asked us not to contact you.
Our website and the services we use may place cookies or similar technologies on your device.
Some cookies are necessary for the website to function. Others may be used for analytics, functionality or marketing purposes.
Where consent is required, optional cookies will only be used in accordance with the choices you make.
More information is available in our Cookie Policy.
Depending on the circumstances, UK data protection law may give you rights including the right to:
Not every right applies in every situation.
If you want to exercise a data protection right, email:
hello@omegaperformancesolutions.co.uk
We may need to confirm your identity before responding to a request.
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
No online service can guarantee absolute security, but we take appropriate steps proportionate to the nature of the information we process.
Our website may contain links to external websites.
We are not responsible for the privacy practices of websites operated by other organisations. We recommend reviewing their privacy information when you visit them.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
The latest version will be published on this page and the “Last updated” date will be revised where appropriate.
If you have questions about this Privacy Policy or how we use your personal information, contact:
Omega Performance Solutions Ltd
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Email: hello@omegaperformancesolutions.co.uk
Company number: 15305833
If you have concerns about how we use your personal information, please contact us first and we will try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
The ICO recommends that UK organisations tell individuals about this right and provide appropriate supervisory-authority details in their privacy information.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
You can also find current contact information and guidance on the ICO website.